Where do you deliver?
We deliver across the UK. Delivery charges vary depending on location. Free delivery may be available on orders over a certain amount.
How can I track my order?
Once your order ships, you will receive a tracking number via email.
What if my order is missing or damaged?
Contact our customer support team immediately with your order number and details. We will replace or refund your items.
Can I return unopened products?
Yes. Returns are accepted within 14 days following our refund policy guidelines.
How do I contact JoyExpress?
You can reach us via phone, email, or through our contact form. Our customer care team is always ready to help.
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Authentic Products
100% genuine African groceries sourced from trusted suppliers
Fresh Quality
We ensure the freshness and quality of all our products
Affordable Prices
Quality African foods at prices that fit your budget
Free Delivery
Free home delivery on all orders over £20 in your area